What is the Difference between the E4 and E5 Machines?
The E5 has two UV Lights developed at Corning and a stronger transformer. The E4 has only one UV Light. The E5 produces a more energized water.

Do you provide free samples of your water?
Yes, we can mail you a 1 0z eye dropper size sample of our water, please call 845-754-8696     Monday – Friday 10:00am – 4:00pm Est.

How long does it take to get my machine?
It takes about a week to process the order and build the machine. Each machine is custom built to your country’s power supply.

Where can I order parts for the machine?
We only sell parts by telephone. You can give us a call at 845-754-8696 to order the part you need. Monday – Friday 10:00am – 4:00pm Est.

How do I hook up your machine?
When purchasing a machine you will receive instructions on how to set-up the machine. Our machine hooks up to your faucet.

Do you offer a payment plan?
We do not offer any types of payment plans at this point. We will, in fact, let you purchase a machine using multiple credit/debit cards if that makes it easier for you.

How much electricity does your machine use?
When operating the machine uses the same amount of electricity as a standard coffee maker.

How big is the box and how much does it weigh?
14x14x14 box and it weighs 15 lbs.